John Murphy

Nixa, MO 65714 · (573) 694-3564 · john@jmurphy.dev

Information Technology Manager with experience in team management through leadership, guidance, and insight; provision and maintenance of servers; development of the website; administration of the database; resolution of service desk issues; configuration of network equipment, company firewalls, and VPNs; management of the company’s PBX including VoIP phones; project and application development focused around the .Net framework, the Android platform, and Visual Basic macros; informed purchasing of new and replacement equipment; execution of cybersecurity expertise such as implementation of group policies to control network access; maintenance of the email system; and provision of training communications on a company-wide basis.

Experience

IT Manager

HLP Engineering, Inc.

Create and manage IT projects through full SDLC that have a direct impact on business processes
Supervise IT department and coach entire organization on the usage of information technology assets
Develop desktop, web, and mobile applications primarily in VBA, VB.net, C#.net, ASP.net, and Java
Manage IT budget and all IT related purchases for the company
Provide desktop support across entire organization
Configuring and maintaining company firewalls and associated applications
Analyze the web application security of HLP assets using various OWASP testing tools, Burp Suite Pro, and other security analysis tools
Ensure network security using vulnerability scanners, packet analyzers, and stringent firewall rules
Implement and maintain information security plans that protect the confidentiality, availability, and integrity of HLP assets
Roll out of Office 365 company-wide including the migration of all company email assets

August 2012 - Present

COBOL System Programmer

Central Technology Services

Primary responsibilities included full SDLC of COBOL batch programs focused on mortgage and installment loans
Modify stored procedures to access DBMS efficiently (DB2)
Interact with customers daily to ensure project expectations were met
Coordinate with outside vendors to meet project timelines and objectives
Major project included conversion of paper IL payment processing through Fiserv into a COBOL batch process

August 2011 - August 2012

COBOL System Programmer

Central Technology Services

Assist customers in resolving computer-related issues with an 85% close rate at tier-one support
Collaborate with other service desk technicians to resolve any open issue in a timely manner
Utilize Microsoft SCCM, Active Directory, Exchange, and other network management software
Maintain IP address database for all devices within Central Bancompany corporate network
Support users accessing the network using a corporate VPN connection

April 2011 - August 2012

Education

Missouri State University

Master of Science

Cyber Security

GPA: 4.0
Beta Gamma Sigma

June 2016 - May 2018

Columbia College

Bachelor of Science

Computer Information Systems

GPA: 3.40

August 2007 - March 2012

Skills

Programming / Scripting Languages

Professional experience in:

C#.net, VB.net, ASP.net, SQL, Java, Android, HTML, CSS, JSON, AJAX, SOAP, XML, COBOL, and JCL

Familiar with:

C++, JavaScript, JQuery, REST, PHP, and Arduino

Sofware

Database

MS SQL Server, SQLite, and DB2

Operating Systems

All currently supported Windows desktop operating systems, MS Server 2008 and newer, IBM z/OS, and Debian-based Linux distributions

Integrated Development Environments

MS Visual Studio 2010 and newer, Eclispe, Andriod Studio, InteliJ, ISPF on IBM z/OS, IBM Rational Developer (Eclipse base COBOL development environment), and Arduino IDE

Source Control

Git, Bitbucket, and GitHub

Administrative Software

Office 365 and associated applications, MS SCCM, Active Directory, Group policy, WSUS, and RDP

Virtualization / Hypervisors

ESXi, Hyper-V, and VirtualBox

RAID

FreeNAS implementing RAIDz, Dell hardware-based RAID, and LSI hardware-based RAID controllers

CMS

WordPress

Web Server

IIS and Apache

Application Security

OWASP testing tools including ZSP as well as tools and techniques used in OWASP WebGoat, Tamper Data, Burp Suite Pro, Firebug, and other applications covered in SANS Defending Web Applications Security Essentials course (DEV522)

Network Security

PFSense firewall appliances, OpenVPN Access Server, OpenVAS, Wireshark, and various Kali Linux programs

Hardware

Experienced in building, maintaining, repairing, and sourcing desktops, laptops, servers, and network equipment
Knowledge of NEC VoIP phone systems and virtualization of PIAF (3CX) VoIP utilizing Cisco handsets
Experience with Cisco small business switches, Ubiquiti network equipmentm, and the Unifi controller
Well versed in the set up and maintenance of pfSense firewall appliances and associated packages

Interests

Aside from the usage of technology as an IT professional, I enjoy solving problems in everyday life through innovative uses of technology. This includes the development of home automation systems, creating unique devices with microcontrollers, and learning about different technologies used in professional environments by deploying unneccesary equipment in a homelab environment.

When I'm not immersed in home IT projects I enjoy tending to my tropical plant collection and volunteering my time and expertise to certain local organizations.

Awards & Certifications

Beta Gamma Sigma

Additional Experience

Team Leader

Target, Inc.

Assist leader on duty by effectively managing team members to reach daily goals
Delegate tasks to team members
Manage team members to ensure daily tasks were completed in a timely manner within their assigned areas

November 2005 - April 2012

Restaurant General Manager

Pizza Hut

Manage day to day operations of full service dine-in and delivery restaurant
Maintain profitability through effectively managing staff, inventory, and customer relationships
Hire, train, perform corrective action, and terminate non-performing employees

June 2002 - November 2005